Many local counties have also opened warming stations or shelters, which can be located online or by calling 211.Īt this time it is unknown when power is expected to be restored to Oncor’s 1,090,445 affected customers. to take charge and reduce your energy use, your bills, and your hassles. We also urge customers to prioritize the safety of themselves, their loved ones and their neighbors.
For information visit our site or call 310-2010. At this time, ERCOT is unable to predict when grid conditions will stabilize, and urge all customers to be prepared for extended outages to continue. ENMAX default electricity or retail electricity / natural gas plans. Oncor was able to rotate some outages overnight, but poor grid conditions have continued to prevent us and other utilities from rotating, or rolling, the entirety of these outages, leading to extended periods without power for many of our customers.
These controlled outages are occurring across the state and the entire Oncor service territory. As of Tuesday afternoon, the latest information available from Oncor’s website stated:ĮMERGENCY UPDATE: Due to ongoing record-low temperatures and generation, ERCOT has continued to direct Oncor and utilities across the state to drop power load through maintained controlled outages. Sign up for Power Alerts See a downed power line Stay away and call 911 and 71. It’s easy to sign up or manage your existing PAS account with My Account online access. Power Alert Service let's you receive alerts - voice, text, email for each electric account you manage. Their service territory includes Dallas, Fort Worth, Irving, Plano, Arlington, Beeville, Midland, Odessa, Killeen, Waco, Wichita Falls, and Tyler and other surrounding cities in Texas. Get text alerts from Power Alert Service. As of current, it is believed the extreme drop in temperatures combined with icing has taxed the existing power grid causing failures across the state. Oncor Electric Delivery Company is Texas's largest electric utility, serving more than 10 million Texans in 420 cities and 120 counties in the state.
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